Curious Flora Nursery is a new nursery with deeply-established roots in the local community and in Bay Area horticulture. We are a production and retail nursery growing a remarkable selection of plants at our 2.5 acre nursery located in Richmond CA. We specialize in California native and Mediterranean climate-sourced plants, as well as heirloom cottage garden classics, and botanical curiosities from around the world. We’re looking for a passionate and experienced horticulturist to join our team and help build on our long tradition of supplying a rare and wonderful assortment of quality plants that have come to define Northern California gardens.

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At Curious Flora Nursery we aim to inspire new and experienced gardeners and plant collectors by providing exceptional customer service and the best plants around. As our Retail Manager, you will facilitate this by training and supporting our staff with horticultural knowledge and customer service best practices; you’ll work with our Production managers to ensure that the nursery is well-stocked with beautiful plants, that walkways and tables are tidy, safe, and well-organized, and that the nursery is properly-signed and easy to navigate for customers and staff; you’ll work with our Propagation team to identify market trends and industry developments, talking with customers to guarantee we’re always ahead of the curve in the world of gardening and horticulture; finally, you’ll work with our back office to stay on top of orders, events, sales forecasts, social media/marketing, and tech systems to keep everything running smoothly, even during our spring rush. As you can see, this role is a lynchpin of our operation.

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Role and Responsibilities

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• Set and maintain a positive, enthusiastic tone for both staff and customers

• Work with ownership to set and exceed sales goals

• Engage with customers to provide expert advice, and lead by example in creating a pro-active customer service experience

• Supervise, schedule, and hire for the Retail Customer Service team

• Supervise daily retail nursery operations, ensuring workflow is timely and efficient

• Oversee retail staff in plant management such as watering, fertilizing, and pruning

• Provide ongoing horticultural and sales training to retail staff, ranging from general gardening practice to in-depth plant nerd facts

• Work with management and staff to ensure that the retail nursery space is safe, clean, easy to navigate, and properly signed to ensure a pleasant shopping experience for customers

• Purchase, promote, and merchandise hard goods and finished plant products

• Work with operations team to maintain POS, computers, music, gift cards, and other such systems

• Contribute to social media and promotions

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Your Experience

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• 4 years experience in the horticulture industry, with at least 2 years in a management or supervisory position

• Experience with POS systems, cash handling, sales reporting/forecasting, and ordering for a retail nursery

• Inventory management, buying, and merchandising a horticultural retail outlet

• Hiring, scheduling, and training horticultural customer service staff

• Experience with gardening in the Bay Area and northern California, familiarity with broad trends in the hobby and industry

• Comfortable with outdoor work in various weather conditions

• Ability to perform heavy lifting as required for moving plants and nursery materials

• Must be able to work weekends

• Spanish language skills a plus!

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Pay and Benefits

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Salary, $33-$37 per hour. Paid time off, winter holidays, employee discount. Health insurance and retirement plan coming soon.